Privacy Notice

We are committed to safeguarding the privacy of His Glassworks site visitors and customers.

This privacy policy applies where His Glassworks is acting as data controller with respect to the personal data of our visitors and customers.

We currently do utilize cookies on our website to facilitate the ordering process. Our cookie connects to the following information:

  1. Shopping cart products
  2. Recently view products
  3. Customer group

All information in the cookie is anonymized and does not contain any personal data.

 

  1. How we use your personal data

We may process data about your use of our website including your IP address, geographical, browser type and version, operating system, referral source, length of visit, page views and website navigation paths. The source of the usage data is Google Analytics. The legal basis for this processing is for the monitoring and improvement of our website and services.

We may process your personal data including your name, address, telephone number, and email address for the purpose of completing your order in a timely and correct manner and for communication in case there is any issue with your account or order status.

We may process your personal data including your name and email address for your opt-in subscription to our email newsletter. Subscription to our email newsletter is purely optional and can be stopped at any time through the ‘unsubscribe’ mechanism on the newsletter. Removal from the email system can also be requested directly from His Glassworks.

We may process information related to any communication that you send to us including communication content and meta data associated with the communication. The corresponding data may be processed for the purpose of communicating with you and for record-keeping purposes for the proper administration of our business.

We may process any of your personal data where necessary for the establishment, exercise, or defense of legal claims, whether in court proceedings or in an administrative or out of court proceeding.

2. Providing your personal data to others

We may disclose your name, address, phone number, and email address to our suppliers insofar as reasonably necessary to facilitate the shipment and delivery of ordered products when necessary.

We will share transaction data with our payment service providers only to the extent necessary for the purposes of processing your payments, refunding said payments and dealing with complaints and queries relating to such payments and refunds.

In addition to the specific disclosures of personal data set out in this Section, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another person.

3. Retaining and deleting personal data

Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

In most cases it is not possible for us to specify in advance the periods for which your personal data will be retained. We may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another person.

4. Amendments

We may update this policy from time to time by publishing a new version on our website.

5. Your rights

Your principal rights under data protection law are:

  • The right to access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to withdraw consent

Some of these rights are complex and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.

You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: [the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed]. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: [for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims].

In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims

You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.

If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

You may exercise any of your rights in relation to your personal data by written notice to us

6. Our Details

This website is owned and operated by His Glassworks, Inc.

Our facility is located at 2000 Riverside Dr, Suite 19, Asheville NC 28804

You can contact us by phone at 828-254-2559 and through our website at https://www.hisglassworks.com/support/contact-us/